Water Answers

Unbiased water treatment advice
for residential customers
what works, what doesn’t and why.

Paul Friot

Water Quality Issues in Your Home?

If you’re tired of the guesswork it takes to find out what’s causing water problems in your home, call Get Water Answers.


We’re committed to helping homeowners find out what works, what doesn’t, and why. We also consult with real estate agents and home inspectors while partnering with laboratories and agencies for water quality training.

Our founder, Paul Friot, brings 45 years of experience as a WQA Master Water Specialist. He also holds a US patent for arsenic removal, and he’s the go-to source for unbiased guidance on water quality at home.

Here’s how we can help:-

What do the numbers mean?

Get expert analysis on water quality results.

How does this work?

Learn how to use water treatment equipment with confidence.

Am I paying too much?

Ask an unbiased expert about water treatment estimates.

How can I trust the advice?

Get science-based advice coupled with integrity from our certified water specialist.

Meet Our Founder

Our Founder, Paul Friot, WQA certified, has the answers to your most pressing water quality questions.

For more than 45 years, he ran a residential water treatment company with his father. Paul routinely dealt with water quality issues such as iron, hardness, corrosive water, sulfur, arsenic, radon, and PFAS, among others. In 2021, he launched Get Water Answers and now uses his expertise to help people looking for answers to their water quality problems by consulting with a scientific approach.

  • Master Water Specialist (WQA)
  • Water Treatment Installer (WQA)
  • Water Treatment Representative (WQA)
  • Water Treatment Certificate (UMass)
  • US Patent-Holder #6,368,510

Paul is a current member of an IAPMO technical subcommittee for the revision of Z601 scale reduction devices. He has been invited to speak on radio and television programs and about arsenic removal at the annual WQA convention. Paul is a former member of an NSF task group created to develop an arsenic removal standard.

Our Services

We Answer Water Quality Questions.

Throughout the United States, we bring our water quality expertise to help consumers get to the bottom of their water problems.


Phone Consults



Our Process

Get Water Answers Fast.

Are you ready to get answers about your water problems? Here’s how you can find out what works, what doesn’t, and why.

Discovery Call

Book a free, no-obligation 15-minute discovery phone call to see how we can help.

Book Consult

Book a 30 or 90 minute consultation online and pay the upfront fee.

Email Reports

To prepare for the consultation, email
relevant reports and
test results to us.


Consult Call

We will call you on the number you supply for your consultation.

Follow Up

Send any quick follow-up questions via email to us.

Our Testimonials

Helping Customers Find Answers

We have helped so many customers over the years—let us help you too.

"I have been associated with Paul in the water industry for over 20 years. I've always found him to be very capable & meticulous. He is also articulate & knowledgeable in working out problems while being thorough & pleasant. C.P. Panagiotakos, U Mass. Lowell."

Charlie P.

Google Review

"Paul is the perfect person to review options and remove the confusion that comes when one researches the many water treatment options that are out there. He has the experience and knowledge to clarify the choices and help you to decide which is best for your actual situation. He is generous with his advice and very straightforward and honest. Definitely worth every penny to know that you are making the right choice for water treatment."

Julie S.

Google Review

"Talking to Paul was like drinking a pure glass of water! No snake oil, but instead he has lots of honesty and integrity. He'll treat you like family. I was trying to navigate the ins and outs of water purification systems. The internet is like the wild west! It's buyer beware. Talk to Paul and he'll give it to you straight. Very helpful and knowledgeable!"

Cathy S.

Google Review

From The Blog

Follow us for the latest news and happenings.

What is a Water Softener?

What is a Water Softener?

Article initially appeared in the April Issue of the ASHI (American Society of Home Inspectors) Reporter. A water softener is a piece of equipment used to treat water that you are likely to see in...

read more
WQA Convention 2022

WQA Convention 2022

Next week, from April 6-8, 2022, I will be attending the annual Water Quality Association conference which is being held in Orlando this year. This is the preeminent conference to attend educational...

read more
What Water To Drink?

What Water To Drink?

Tap water, filtered water, or bottled water? With so many options, sometimes it's hard to know from what source to draw your drinking water. Unlike some parts of the globe, people in the United...

read more
Testing Your Well Water

Testing Your Well Water

There are many things to consider when testing your well water, from the reasons why you might want or need to, to the specific lab tests you might want to consider, to other considerations. Let’s demystify your water quality problems.

read more
Real Estate Agent Guide to Water Quality

Real Estate Agent Guide to Water Quality

Common questions that arise when a home is being sold. Questions about water quality are much more common if the home has a private well, because it is the responsibility of the individual buying or selling the home to monitor the water quality.

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Press Release – Oct 2021

Press Release – Oct 2021

Paul Friot, a WQA Master Water Specialist and US patent holder for arsenic removal, brings his 45 years of experience in the water quality industry to residential customers with questions about their water.

read more

Frequently Asked Questions

Get answers to the most commonly asked questions.

What does the WQA certification as a Master Water Specialist mean?
The Master Water Specialist designation is the highest level technical certification offered by the industry trade association, the Water Quality Association (WQA). The certification process requires taking and passing a series of exams to demonstrate technical proficiency in water treatment. To maintain the certification, specialists must earn educational credits on a three-year cycle.
My house has a private well. Should I have my water tested?

Yes, private well water should be tested by a certified lab periodically to confirm that it is safe to drink. There are a number of parameters most labs can test, depending on how much you wish to spend and if there are specific contaminants you are concerned might be present.

If you are thinking of purchasing a water treatment system, it might be prudent to have a certified lab test the water before spending money on a system. This is to enable you to evaluate your needs in a comprehensive manner.

Read more on our blog at Lab Testing of Well Water.

My house is on a municipal water supply. Should I have my water tested?

Possibly. While the municipality tests the water to confirm it meets the EPA standards, the water quality coming out of your tap may not be identical to what was sampled. In some cases, the samples are taken at the plant before the water travels through the distribution piping. Also, there may be some parameters that you decide to have tested that are not measured by the municipality. 

Can arsenic be removed from my water?

Yes. Generally, you will find arsenic in water in two forms: arsenite, which can be expressed as As+3, or arsenate, which can be expressed as As+5. When you get a lab test, the results show the total amount of arsenic present in the water. Some labs can perform a speciation test to measure the distribution of As+3 versus As+5. Regardless of the distribution, the test provides only a snapshot of what came out of the faucet at the time of sampling.

What causes a chlorine taste in our municipal water?

Chlorine helps to ensure that there are no harmful bacteria in the water. Municipalities frequently add chlorine to the water before it leaves their plant and travels through the distribution piping system eventually reaching your home.

If you want to remove the chlorine taste from your water, consider a carbon filter. It is generally very effective at removing the chlorine from the water either at the point of entry (POE), where the water enters the home, or at the point of use (POU) such as the kitchen sink.